Returns & Exchanges Policy
Each La Fehm piece is made by hand in small numbers, not mass-produced. For this reason, all sales are final and we do not offer refunds, including for change of mind.
Size exchanges
If your piece doesn't fit, we're happy to exchange it for another size.
- Email info@lafehm.com within 14 days of delivery with your order number and the size you need.
- The piece must be unworn, unwashed and unaltered, with all tags attached, in its original packaging.
- Exchanges depend on stock. If your size isn't available, we'll offer store credit for the full item price.
- One size exchange per order. Exchanged pieces are final.
- You pay to send the piece back. We pay to ship the new size to you.
How to request an exchange
- Email info@lafehm.com with your order number and the size you need.
- Within 24–48 business hours, we reply with the return address and instructions.
- Send the piece back using a tracked service. We aren't responsible for parcels lost on the way to us.
- Once we receive and check it, we ship your new size within 3–5 business days and email you the tracking.
Faulty or incorrect items
If your piece arrives damaged, faulty, or isn't what you ordered, email info@lafehm.com within 48 hours of delivery with your order number and photos. We'll replace it, or refund it in full if a replacement isn't available, and we cover all shipping. Refunds go back to your original payment method within 5–10 business days of approval.
Before you order
Not sure about your size? Email info@lafehm.com before you buy and we'll help you choose.
Original shipping charges are non-refundable.